Astrill VPN Review: Great Service, but Quite Expensive

Astrill VPN is a secure service that performs well and has lots of features. We also look at its pricing and privacy policy in this in-depth review.

Most of you are shopping around for a VPN because you want to remain anonymous online. And when it comes to protecting your privacy, the location of a VPN service plays an important role. So, what about a company that is based in the middle of the Indian Ocean?

Astrill VPN Review
Astrill VPN Review

Well, Astrill VPN was launched in 2009, and it bases itself in the Seychelles.

One major bonus here is that there are no data retention laws in this jurisdiction, which means your information is usually safe here.

But, there’s much more to a VPN service than just its location.

Does Astrill meet our expectations in all the other areas of importance? Let’s find out.

What is Astrill VPN?

Astrill, like many VPNs, sets out to protect your identity and disguise your IP address while you are browsing online. The best VPNs will have advanced encryption, a kill switch, and a big network of servers spread across the world.

What is Astrill VPN?
What is Astrill VPN?

Astrill offers all of these features.

So far, it seems that Astrill exceeds our expectation. You get the privacy you need as well as the features you’d expect from a premium VPN service.

Outstanding Features of Astrill VPN

This service comes with a lot of bells and whistles. Astrill is available on all platforms, including Windows, Mac, Linux, iOS, Tor, and Android. Plus, you can connect five devices simultaneously per account.

Outstanding Features of Astrill VPN
Outstanding Features of Astrill VPN

Here are some of the most noteworthy features of Astrill VPN:

  • 365 servers in 64 countries
  • Multi-device compatibility
  • Unlimited torrenting
  • Connection to Netflix
  • Kill switch (for most plans)
  • SSL 256-bit encryption on all plans
  • A long list of protocols
  • Seven-day money back guarantee
  • Pay using Bitcoin for added privacy

Overall, Astrill VPN provides a lot of features paired with top of the line security. So far, so good.

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How Much Does Astrill VPN Cost?

We don’t want to rain on your parade, but Astrill is more expensive than most VPN services. After its seven-day free trial, you’ll find yourself paying as much as $15.90 per month if you opt for the month-to-month plan.

How Much Does Astrill VPN Cost?
How Much Does Astrill VPN Cost?

Here is a breakdown of Astrill VPN’s pricing:

  • One month – $15.90 per month
  • Six months – $11.65 per month/$69.90 every six months
  • One year – $8.33 per month/$99.90 every year

One plus side is that Astrill VPN offers an assortment of payment options that include credit/debit card, PayPal, perfectmoney, wire transfer, wechat, and Bitcoin.

If you are looking for a VPN that provides optimal security along with some extra features, Astrill might be worth the extra few dollars per month.

What We Like About Astrill VPN

There is a lot to love about Astrill VPN, but the most important thing is privacy. If your VPN does not do an excellent job at protecting your identity, it’s useless. Thankfully, Astrill provides top-notch security and protection. Here are some of the other things Astrill VPN does well.

As mentioned previously, Astrill VPN works well with some of the more secure browsers, like Tor browser. That means that you can improve your private browsing experience by using this VPN with Tor.

What We Like About Astrill VPN
What We Like About Astrill VPN

Optimal Performance

The next big issue after privacy is performance. Some VPNs sacrifice speed for security, which renders their service useless. What good is privacy if it takes four hours to download a video?

During our research, we discovered that most users only experience a 10-20 percent reduction in speed when using Astrill VPN.

Does Astrill VPN Work With Netflix?

One of the most significant problems users have with VPNs is their inability to break through the Netflix restrictions. On the Astrill website, it states that the service allows you to “unblock your favorite websites.”

Netflix All Day - Source: Shutterstock.com
Netflix All Day – Source: Shutterstock.com

However, during our research, we found that most people were only able to use the Netflix streaming service with a few specific servers. These include:

  • US: Chicago
  • UK: London
  • Netherlands

Kill Switch Included

If you lose your VPN connection while you are browsing, it can leave your real IP address exposed to anyone and everyone. The best VPN services provide a kill switch that drops your internet connection if you lose the VPN connection.

An Astrill VPN connection will very rarely drop, however, if it does, its kill switch does a great job of keeping you protected. Astrill VPN also does a great job of explaining the importance of a kill switch on its website.

Solid UX

Astrill VPN is simple to download and install. If you can follow a prompt and make your way through the steps, you’ll have no problem installing this VPN on your computer or smartphone.

Why is Astrill VPN the best choice
Why is Astrill VPN the best choice

Once you log in, you’ll choose your protocol, pick your server, decide on leak protection, and fire it up.

While it might be easy to use, the client is dated and could probably use a facelift.

What We Dislike About Astrill VPN

Every VPN has its issues and shortcomings. Luckily, Astrill doesn’t have that many problems worth mentioning. Here are some of the most significant problems we have with Astrill VPN.

What We Dislike About Astrill VPN
What We Dislike About Astrill VPN

Confusing Logging Policy

Astrill VPN’s privacy policy seems confusing and contradictory, and it’s hard to understand what information it is logging and what it is not.

Part of the policy reads like this:

“The information we collect (including information contained in your cookie) may be used to provide such capabilities as personalization services, interactive communications, online shopping, and personalized communication.”
Astrill VPN,
Astrill VPN

If it is using your information for personalization and “online shopping,” it makes it sound like it is collecting information for targeting purposes. That is the opposite of what you want your VPN to do; you don’t want your information stored anywhere.

However, upon closer inspection, this only applies to visitors to its website Astrill.com. This is still a cause for concern as users can sign up log in on its website. During the sign-up process, Astrill will collect your name and email address, and depending on the payment method, it may collect your address and phone number.

So for extra safety, you may want to pay with Bitcoin, and use an email address that doesn’t include personally identifiable information.

However, when using the downloaded VPN application itself, Astrill state that “no personally identifiable information is kept.”

Slow Customer Service?

More and more VPNs are moving away from a ticket system and going with 24/7 live chat. Astrill also has live chat.

During our research, we found that some users experienced a waiting time of approximately three hours for a response in the “live” chat. However, upon testing the live chat ourselves, we received a response almost instantly on all occasions.

Our Verdict

We like Astrill VPN. We think that the security of this service is top of the line, it offers plenty of servers, optimal performance, and it’s easy to use the software.

Our Verdict - Source: Shutterstock.com
Our Verdict – Source: Shutterstock.com

While all of that is great, the issues around its privacy policy still exist. The biggest concern with a VPN is the safety of your privacy. If Astrill is logging your personal information during the sign-up process and upon visiting its website, then this is a cause for concern.

Astrill VPN is also a few dollars more expensive than most VPN services, but this could be worth paying for the extra features.

In the end, we do think that Astrill VPN is an excellent option based on its security and vast assortment of features.

If Astrill doesn’t hit home with you, consider checking out some of our picks for the best VPN services.

Get Astrill VPN
Astrill VPN
Recommended
Astrill VPN

VPN Service

Get It

References

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