KeepSolid VPN Unlimited Review: Decent Service, but Is it Worth Buying?

VPN Unlimited by KeepSolid is a decent product, but it's not the best. In this review, we explain why as we take a detailed look at all this VPN service has to offer.

Since you are here you know that using a VPN is important for your Internet privacy, security, and ability to access the world’s online resources without censorship or punishment. The problem is figuring out which VPN is right for you. In this article, we’ll check out the features and benefits of KeepSolid VPN Unlimited and see whether it belongs on your short list of VPN services to consider.

KeepSolid VPN Unlimited Review
KeepSolid VPN Unlimited Review

We’ll apply our standard review breakdown to make it easier to compare this VPN service to others. The review is divided into the following sections:

  • Device Support
  • Speed
  • Security and Privacy
  • Legal and Geographic Considerations
  • Global Coverage
  • Streaming and Torrenting
  • Additional Considerations
  • Customer Support

Without further ado, let’s dive right in.

Device Support

As you can see in the image below, VPN Unlimited provides pretty good device support. It goes beyond the 4 core types (Windows, macOS, Android, and iOS) with support for Linux devices and Windows phones, as well as browser extensions for Chrome and Firefox.

Available on platforms
Available on platforms

Unless you need support for more exotic devices like gaming systems, VPN Unlimited should work for you. Even if you need to protect unsupported devices, you can buy routers pre-configured with VPN Unlimited which will protect anything that connects to the router.

Speed

Your VPN should be as fast as possible. Under all but the most extraordinary circumstances, all VPN services slow down your connection. All messages that pass to and from your computer need to be encrypted by VPN software, passed to a VPN server that adds additional length to the path the messages must follow, then decrypted before being passed to its final destination.

VPN Speed
VPN Speed

Testing VPN speed is complex and we are lucky to have some solid results on VPN Unlimited. These results come from a company called AV-TEST GmbH. In June of 2018, it published the results of extensive testing of a dozen VPNs, including VPN Unlimited. In the AV-TEST GmbH results, VPN Unlimited turned in the following results:

  • Streaming – 8th out of 12
  • Torrenting – 9th out of 10 tested (2 of the services didn’t support torrenting)
  • Downloads – 10th out or 12 tested
  • Uploads – 12th out of 12 tested
  • Latency – 11th out of 12 tested

While this is only one set of tests by one company run almost a year ago, it is disappointing to see that VPN Unlimited gave uniformly bad results.

Security and Privacy

Security and Privacy
Security and Privacy

In this section, we look at how good VPN Unlimited is at providing security and privacy for your online activities.

By Security, we mean the ability to keep others from reading the messages that pass back and forth between your computer and whatever you connect to on the Internet.

By Privacy, we mean how safe are you from someone figuring out your identity or knowing what you are doing online.

Security

VPN Unlimited uses the industry standard AES-256 encryption standard to keep unauthorized persons from reading your messages. It also uses the industry-standard OpenVPN protocol to create the virtual tunnel that carries messages between your device and the VPN’s servers. Beyond this, you get access to KeepSolid Wise, the company’s stealth technology for hiding your Internet traffic.

VPN Security
VPN Security

KeepSolid Wise makes the messages passing between your device look like regular Internet traffic instead of communication with a VPN. The company recommends using this technology when connecting to the VPN from repressive countries like China, Russia, and Iran. Add it all up, and VPN Unlimited has your security covered.

Privacy

We have some concerns here. The most privacy-friendly VPNs have a “no-logs” policy. That is, they keep no logs of your activities that could be used to identify you or what you do online. The best of the best have proven that they don’t keep any logs. Some do this by hiring an outside firm to audit them.

VPN Privacy - Source: ShutterStock.com
VPN Privacy – Source: ShutterStock.com

Others do it by being unable to produce logs even when legal action demands it. VPN Unlimited is not in either of these categories. In fact, it seems to reserve the right to monitor your online activities and share personally identifiable information with third parties to serve its “legitimate interests.” If you are a hardcore privacy fan, you are probably shaking your head by now.  For more details, check out the KeepSolid Privacy Policy.

A lot of experts claim that a VPN’s privacy and security protections can be “enhanced” by combining it with the use of the Tor browser. If you want to learn more about that, you can read our guide on how to use a VPN with Tor.

IP Address Leaks

This is another area of concern. Your VPN must prevent your true IP Address from “leaking” out to the Internet. And it must do so both when the VPN is functioning normally and when you lose the connection to the VPN service for some reason. The standard technology to prevent IP Address leaks when the connection to the VPN is lost is called a Kill-Switch.

As of this review, KeepSolid is in the process of adding a Kill-Switch to all the versions of its product, but it has not posted an ETA for this improvement. Kill-Switch or not, AV-TEST results showed that VPN Unlimited successfully protects against all the common forms of IP Address leaks.

Legal and Geographic Considerations

It is easy to forget that every VPN service is based in some country in the physical world and isn’t just some website on the Internet. That places the service in some legal jurisdiction, the laws of which can have a major impact on how well the service can really provide privacy and security for you.

Considerations
Considerations

Likewise, the geographic location of the VPN’s servers can make a big difference in how suitable it is for your specific uses. In this section, we take a look at how these factors impact the KeepSolid VPN Unlimited service.

Legal Jurisdiction

VPN Unlimited is a product of KeepSolid, Inc. This company publishes a number of other privacy-related products besides VPN Unlimited. Unfortunately, the company is incorporated in the United States, which has a history of mass surveillance that goes back long before the revelations made by Edward Snowden over the last several years.

Legal
Legal

If your interest is in general privacy for your online activities, the United States is not the best legal jurisdiction for a VPN service.

Server Locations

VPN Unlimited has servers in more than 70 locations around the world. According to its VPN Server Locations Map, those 70+ locations are spread across approximately 50 countries. They hit mostly European countries, but also have a significant number of servers in the USA and Canada. For most uses, this is a reasonable distribution of servers.

Server locations
Server locations

If you need access in smaller markets like Ecuador, or in countries that put heavy controls on Internet access such as China or Russia, VPN Unlimited is probably not your best option.

Global Coverage

KeepSolid’s VPN Unlimited reports that it has over 400 servers in more than 70 locations worldwide. This is a decent-sized network, much larger than that provided by some of its competitors but is thousands of servers less than industry leaders like ExpressVPN. To see the complete list of VPN Unlimited servers, visit this page.

KeepSolid VPN Unlimited Global Coverage
KeepSolid VPN Unlimited Global Coverage

Streaming and Torrenting

VPN Unlimited supports both streaming and torrenting.

Streaming

Whether VPN Unlimited streams fast enough for your taste will depend on where you are located, where the content you want to watch is located, and which particular VPN servers you use to make the connection.

VPN for Streaming Services
VPN for Streaming Services

Testing the results for your specific circumstances could be an excellent use for KeepSolid’s free VPN Lite service which we will touch on a bit later in this article.

What about Netflix?

Many VPN users want to use the service to get around Netflix’s geo-blocking features and view their favorite shows from outside the areas Netflix allows. VPN Unlimited does make an effort to get around the geo-blocking by Netflix.

Netflix - Source: ShutterStock.com
Netflix – Source: ShutterStock.com

As with every other service that tries this, sometimes they succeed and sometimes they don’t. Checking this for your specific location and version of the Netflix service could be another good test use for VPN Lite.

Torrenting

VPN Unlimited does allow you to use P2P (torrenting) services, but only on a small number of its servers.

VPN for Torrenting
VPN for Torrenting

As of the date of this review, P2P is restricted to:

  • US-California 1
  • Canada-Ontario
  • Romania
  • Luxembourg
  • France

This is not good for anyone who plans to use this VPN for torrenting.

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Additional Considerations

You’ll want to take these considerations into account before deciding whether or not to subscribe to KeepSolid’s VPN Unlimited service.

Connections

VPN Unlimited is more generous than most companies when it comes to the number of simultaneous connections it supports. It offers 5-connection plans and 10-connection plans all of which allow you to mix and match device types as desired. In other words, you don’t need one for your Windows PC and another subscription for your Android phone.

VPN Connections - Source: ShutterStock.com
VPN Connections – Source: ShutterStock.com

What if you need more than 10 connections? KeepSolid has you covered with the ability to add up to 10 additional users to your existing subscription for a small additional cost. This is an approach we would like to see more VPN services take.

Extras

Here are some extras that KeepSolid makes available to VPN Unlimited Subscribers. Be aware that this is only a subset of the full options KeepSolid gives you. To see more visit its Extras page. If you want to manage VPN services for your team or your family members, you’ll want to check out VPN Unlimited for Teams & Family.

KeepSolid VPN Unlimited Extras
KeepSolid VPN Unlimited Extras

It allows you to centrally manage the VPN settings of everyone in the team or your family. This service starts at managing five accounts (25 simultaneous device connections) and goes up to 20 accounts (100 simultaneous device connections).

VPN Unlimited Lite – A Free VPN

As we mentioned earlier in this article, KeepSolid also offers a free VPN service. While we think relying on a free VPN service is a bad idea, the KeepSolid VPN Lite service could be useful. As we’ve mentioned throughout, the results you see when using a VPN are affected by details like where you are, what sites you connect to, and what activities you engage in.

KeepSolid VPN Unlimited Lite
KeepSolid VPN Unlimited Lite

VPN Unlimited offers a 7-day money back guarantee. It would be nice to have more time to test the service to be sure it works for you, especially if you are thinking about investing in a multi-year subscription. KeepSolid VPN Lite uses the VPN Unlimited infrastructure. It doesn’t give you all the capabilities of its full service. But with the free service, you can get a sense of how its network would work for you and what it is like to use as a VPN.

Preconfigured VPN Unlimited Routers

If you want to protect all the connections in your home or office, without installing VPN software on every device, you could consider a preconfigured VPN Unlimited Router. This protects every device connected to the router without the need to install or configure anything on those devices. This can be a great solution, but of course, offers no protection to devices when they are not connected to the router.

Price

KeepSolid’s prices are one of the strong points for VPN Unlimited. It offers a range of plans for both 5 and 10 connected devices. All the plans give you unlimited traffic with no bandwidth throttling. The quoted prices on May 12, 2019, looked like this:

Length of Plan# of DevicesPriceTotal Price Billed Up Front
1-month5$9.99 per month$9.99
10$14.99 per month$14.99
1-year5$5.00 per month with an additional 3 months free$59.99
10$7.50 per month$89.99
3-years5$2.78 per month$99.99
10$4.17 per month$149.99
Lifetime5$199.99$199.99
10$299.99$299.99

As you can see, the pricing for most VPN Unlimited plans is low, with its 1-month, 1-year, and 3-year plans for 5 users all priced below average. It even beats NordVPN’s famously low prices. Then there are the Lifetime pricing plans. These could be tremendous deals.

Lifetime use of VPN Unlimited for a single payment of $199.99 for 5 users or $299.99 for 10 users. I am of two minds on this unique pricing approach.

Price - Source: ShutterStock.com
Price – Source: ShutterStock.com

On the one hand, making one payment and never having to worry again about paying for my VPN service would be great. With the VPN Unlimited Lifetime plans, you basically pay for six years of service and get an unlimited number of years.

On the other hand, six years is a long time in the tech world. Even if VPN Unlimited is the perfect service for you today, will it still be the perfect service for you six+ years from now? Will the company even still be in business six years from now? According to this article from Time, the average lifespan of a company is only ten years.

For me, the idea of paying for six years of service now, in an industry that changes as fast as the VPN market just doesn’t make sense. But if you see things differently, one of the VPN Unlimited Lifetime plans could result in an incredibly inexpensive VPN service over time.

Customer Support

While we have not had to use it, VPN Unlimited’s support gets good ratings from users. The company does not provide chat support like some of its competitors, but it does provide fast turn-around of emailed support requests. Beyond this, it provides a basic FAQ page as well as a collection of manuals for installing and using VPN Unlimited.

KeepSolid VPN customer support
KeepSolid VPN customer support

Conclusion

While KeepSolid VPN Unlimited is definitely not a bad product and has some nice innovative features, it is outclassed by the best of the competition.

Conclusion
Conclusion

Unless you have a very specialized need that only VPN Unlimited can fill, we think you will be happier with one of the other products out there. NordVPN would be a good one to check out, as would ExpressVPN. For a comparison of both these services, check out our ExpressVPN vs NordVPN review.

Get KeepSolid VPN Unlimited
Recommended
KeepSolid VPN Unlimited

VPN Service

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